Functional DevOps Engineer
AstraZeneca is currently looking for an IT Functional DevOps Engineer to join our R&D IT Solution Delivery Team to manage and maintain our SaaMa product, that is GxP compliant, part of Clinical Development Platforms and is used across late science teams across all therapeutic areas. You will be a part of our BizDevOps team therefore will be responsible to work cross functionally with other team members such as Product Lead, DevOps Leadand technical engineers.
Key Responsibilities:
The role of our ideal candidate will include but not limited to:
Build, Test, Deploy and release the fix by following the standard SDLC and ITIL process using Agile methodology.
Should be able to work on application enhancements, application upgrades when necessary. Should be open to work on challenging tasks/requirements when needed.
Take ownership of the assigned L2/L3 level tickets/tasks and drive it to closure.
Troubleshoot application issues by referring the application logs and by a dry run of the application code. Should be able to spot and provide a fix through application code changes if necessary.
Provide resolution for the user reported issues within the defined timelines (as per the internal SLA/OLA standards).
Proactive monitoring of the ticketing queues and other support channels to quickly acknowledge and respond the user reported issues. Should be able to meet the defined response SLA.
Should be able to liaise with other internal teams/vendors (third-party suppliers) as applicable for addressing an application issue and in case of any project need.
Send detailed and timely communication to users in case of planned/unplanned outage. Should be able to lead an outage call and drive it to resolution.
Follow good documentation practices such as creating KBAs (Knowledge Base Articles) and publishing it for quicker and easier access to better address the issues/tickets.
Create backlogs/Story/Epic in JIRA (as appropriate) and work on it based on the business priority.
Should be good at Collaborator engagement.
Constantly thrive to learn and upskill according to the organization’s goals and demands.
Essential Requirements
3- 5 yearsof working experience inany of the analytical and reporting tools(Crystal reports, Microstrategy/Business Object (BO)or equivalent)
Experience in data engineering, data pipeline will be an advantage for this role.
Experience in working inbound and outbound integration and data Extract Transform and Load( ETL)
Should be able to work effectively as a member of multi-functional teams across programming, biostatistics, data management and clinical sciences.
Knowledge of relationaldatabases and experience using multiple clinical data managementsystems.
Excellent written, verbal communication and relationship management skills
Experience working with JIRA, Confluence, BitBucket
Experience with Cloud Platforms such as AWS, AZURE
Able to work independently with minimum supervision
Self-motivation and an ability to contribute to rapidly evolving programs.
Nice to Have:
Change management process in GxP validated SaaS environment.
Knowledge of Agile/Scrum methodology
Engineering mindset to help design and implement a Clinical Data Solutions adhering to Products on Platform delivery model
Ability to manage diverse stakeholders and ensure delivery to a high degree of satisfaction.
Ability to work independently in a dynamic, fast-moving environment
Confidently communicate and interpersonal skills to lead customers, from technical personnel to senior stakeholders, in urgent or critical situations.
Some Knowledge of using/creating build tools and CI/CD (MAVEN, ANT, Sonar or similar tools).
Experience programming in Java or other object-oriented programming languages.
Experience delivering or developing workshop material, training, gap analyses, or requirements gathering sessions with business and system stakeholders
Big Plus if you know:
EDC build (Rave)/Inform and global library maintenance support experience a plus.
Experience with SaaMa/ life science data hub / e-clinical is a plus.
Worked in a global organization where stakeholders and project team members are geographically dispersed.
Assisted in specialized analysis and reporting standards development activities (e.g., clinical coding, clinical dictionaries, and data analysis & reporting standards (SDTM, ADaM, TLFs)) or expertise in Biometrics functions (e.g., Programming, or Statistics)
Accredited Certifications from SCDM/ACDM or any vendor offered data management trainings.
End to end knowledge of clinical trial development processes and its associated system landscape.
Experience working in implementing IT Solutions Industry Standards (e.g., SDTM CDISC) in either the collection (CDASH) or tabulation (SDTM).
Good understanding of FDA/ICH guidelines for clinical study data
Experience with external vendors and CROs to support Standards or EDC integrations with third party platform (Central Lab, ePRO, IRT, Data Review/Monitoring, etc.)
Educational Requirements
Bachelor’s or master’s degree in relevant field such as Health Sciences, Life Sciences, Data Management, Information Technology or Biostatistics or equivalent experience.
WHY JOIN US:
Join us at a crucial stage of our journey in becoming a digital and data-led enterprise. Make the impossible possible by building partnerships and ecosystems, creating new ways of working and driving scale and speed to deliver exponential growth. Focused and committed, and backed with the investment to succeed, we’re driving cross-company change to disrupt the entire industry.
SO, WHAT'S NEXT?
Are you up for an exciting challenge and ready for making a difference? If so, hit Apply today - we can't wait to hear from you!
WHERE CAN I FIND OUT MORE?
Our social media:
Follow AstraZeneca on LinkedIn https://www.linkedin.com/company/1603/
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Follow AstraZeneca on Instagram https://www.instagram.com/astrazeneca_careers/?hl=en
AstraZeneca is an equal-opportunity employer.
AstraZeneca will consider all qualified applicants for employment without discrimination on grounds of disability, sex or sexual orientation, pregnancy or maternity leave status, race or national or ethnic origin, age, religion or belief, gender identity or re-assignment, marital or civil partnership status, protected veteran status (if applicable) or any other characteristic protected by law. AstraZeneca only employs individuals with the right to work in the country/ies where the role is advertised.
📌Strong English communication skills required.
📌 Positions are open to Mexican Citizens and official residents of Mexico.
📍 Location: Guadalajara (hybrid - Expectation of working in the office 3 days a week)
When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working give us the platform we need to connect, work at pace and challenge perceptions. That’s why we work, on average, a minimum of three days per week from the office. But that doesn’t mean we’re not flexible. We balance the expectation of being in the office while respecting individual flexibility.
AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorisation and employment eligibility verification requirements.
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