Diagnostic Operations Manager

Diagnostic Manager

CDMX

We’re inspired by the things that seem impossible. At AstraZeneca, we see the impact of our collective ideas and expertise, and the power of science to deliver them.

Who we are

We are networkers and influencers by nature. In our role as scientific ambassadors, we thrive on working with people internally and externally.

Part of our evolving industry, we need to work faster than ever to maintain our position as industry-leaders.

What we do

We use our influence across the enterprise to shape our external interactions. Working across different markets and functions we listen to all voices, which allows us to effectively represent them when we communicate our products externally.

Leaders in evidence generation, we use it to answer unmet medical needs and see how our medicines perform in the real world. Using primary and secondary real-world evidence to get to answers, quicker.

How we do it

The patient is at the heart of everything we do. The guiding light for all our actions and decisions.

AstraZeneca is one of the world’s most exciting bio-pharmaceutical companies. From scientists to sales, lab techs to legal, our mission is to transform ideas into life-changing medicines that improve patients’ lives and benefit society. We’re constantly moving forward as a company – agile and purposeful in our work.

The Diagnostic Operations Manager (DgxOp Manager) will lead the diagnostic operations team to ensure that the diagnostic programs are running as planned through the established provider network.

The DgxOp Manager is responsible for the continuity of the testing processes for all the diagnostic programs. This is through oversight and evaluation of the external provider’s work, as well as resolving issues generated in the end-to-end journey of all tests.

The DgxOp Manager is responsible for maintaining the periodic reports up to date from all the diagnostic programs so the dashboard and any other reports can be shared with the organization according to the valid local Diagnostics SOP.

External Provider Oversight:

• Ensure all providers selected to provide services to AstaZeneca Diagnostic Programs have valid contracts with KPI´s according to each service.
• Receive and analyze the reports from the providers regarding test status, process, results and any other relevant information to ensure that the requesting HCP´s receive the corresponding result on time.
• Establish remediation plans when needed to ensure deviations or inconsistencies from a provider are resolved.

Reporting of Results.

• Receive and compile the tests results from all providers for the different diagnosic programs in order to keep updated the Diagnostic Dashboard, or any other report as needed in compliance with the valid local Diagnostic SOP.

Risk Assesments.

• Ensure all the current diagnostic programs have a signed Risk Assessment document in place before testing begins.

Diagnostic Programs Readiness.

• Complete all necessary documents (e.g. consent forms, testing format, validation checklists, etc.) according to local policies for promotional and non-promotional materials.
• Maintain the Diagnsotic Program website (www.idaz.mx) up to date with the current diagnostic programs accroding to each TA strategy and priority.

Essential

• Undergraduate degree; preferably an Advanced degree in business administration or similar degree
• 3-5 years of experience in the pharmaceutical industry either in the sales, marketing or finance areas.
• Experience in leading complex projects with external stakeholders involved
• Ability to travel (percentage varies with geography

Why AstraZeneca?

At AstraZeneca we’re dedicated to being a Great Place to Work. Where you are empowered to push the boundaries of science and unleash your entrepreneurial spirit. There’s no better place to make a difference to medicine, patients and society. An inclusive culture that champions diversity and collaboration, and always committed to lifelong learning, growth and development. We’re on an exciting journey to pioneer the future of healthcare.

So, what’s next?

Are you ready to bring new ideas and fresh thinking to the table? Brilliant! We have one seat available and we hope it’s yours.

Where can I find out more?

Our Social Media, Follow AstraZeneca on LinkedIn

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AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorisation and employment eligibility verification requirements.