CRM Coordinator

Are you a graduate with a passion for problem solving, customer service and process improvement? Would you like to apply your expertise to support multiple teams in a company that follows the science and turns ideas into life changing medicines? Then AstraZeneca might be the one for you!

ABOUT ASTRAZENECA

AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development and commercialisation of prescription medicines for some of the world’s most serious diseases. But we’re more than one of the world’s leading pharmaceutical companies. As a global company in high growth, you will be involved in opportunities across the entire business. And, as we strive to meet our patients’ needs, the priorities will sometimes fluctuate. But it means we are comfortable with change and responding to shifting needs, whilst being mindful of the impact on other projects and roadmaps across the business.

BUSINESS AREA

Working in the Digital team you will play a role in powering AstraZeneca and helping all of us to fulfil our ambitions. As valued partners across the enterprise, we provide the platform for excellence and performance to happen. We draw on our network of diverse minds, harnessing our unique views and ideas to improve how we run. It means every day we power ourselves and others to focus on important and impactful work.

What you’ll do
The CRM Coordinator is key to driving continuous usage of our CRM, Veeva along with other sales platforms and tools that inform and benefit our sales team. In a combination of tasks across, troubleshooting daily issues from the sales force, automating and finding new ways to solve these issues, creating best in class service and technical SOPs, improving and implementing Lead Scoring programs, this role is core to driving sales team performance. Through listening, problem solving and proactively finding ways to make Veeva and Lead Scoring tools of choice, this role will also support the CRM Administrator and CRM & Systems Integration Manager in building overarching programs for the organisation.

Essential for the role

• Graduate in Business Administration, Marketing, or related field

• Go-getter – a proactive motivated self-starter who wants to deliver above and beyond in the role.

• Highly personable with a strong desire to help

• Problem solving mindset

• Attention to detail and strong analytical skills.

• Strong communication skills (written and verbal)

• Strong time management and attention to detail

Why AstraZeneca?

At AstraZeneca we’re dedicated to being a Great Place to Work. Where you are empowered to push the boundaries of science and unleash your entrepreneurial spirit. There’s no better place to make a difference to medicine, patients and society. An inclusive culture that champions diversity and collaboration, and always committed to lifelong learning, growth and development. We’re on an exciting journey to pioneer the future of healthcare.

At a time of evolution for AstraZeneca, our role here is crucial. If you want to make an impact, this is the place to do it. Here we are encouraged to apply entrepreneurial and innovative thinking to make things happen in a creative, yet rigorous, environment.

So, what’s next?

• Are you already imagining yourself joining our team? Good, because we can’t wait to hear from you.

• Are you ready to bring new ideas and fresh thinking to the table? Brilliant! We have one seat available and we hope it’s yours.

• If you’re curious to know more then please reach out to Danielle Jones, we welcome your application no later than March 14th.

Where can I find out more?

Our Social Media, Follow AstraZeneca on LinkedIn https://www.linkedin.com/company/1603/

Visit our websites https://www.astrazeneca.com/ [link removed] and https://www.astrazeneca.com.au/

AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorisation and employment eligibility verification requirements.