Analyst - Campaign Operator– Campaign Operations, Salesforce Marketing Cloud (SFMC)
Title: Analyst - Campaign Operator– Campaign Operations, Salesforce Marketing Cloud (SFMC)
- Career Level:C3– Individual Contributor position.
- Location: Manyata Tech Park, Bangalore
- Shift: 2 PM -11 PM IST
- Work Schedule: Three days on-site, two days remote (3/2)
- Experience required: 4 to 6 years
About AstraZeneca:
AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development, and commercialization of prescription medicines for some of the world’s most serious disease. But we’re more than one of the world’s leading pharmaceutical companies. At AstraZeneca, we 're dedicated to being a Great Place to Work.
Who we are:
The Global Business Service (GBS) team sits within Finance at AstraZeneca and is a dynamic and results-oriented environment and provides a range of enterprise-wide services. We dare to change the way we work by freeing up the business to push the boundaries of science to deliver life-changing medicines. We aim to do this by freeing up time, freeing up money, protecting AZ’s value and providing new capabilities.
What we do:
A trusted partner to the business, we’re on a mission to make AstraZeneca more agile, efficient and effective. Through our hybrid model of in-house delivery centers and service towers across the globe, we’re reimagining how we work. Here we drive new ways of working and operating models, process simplification and innovative solutions, whilst ensuring that automation and data is at the heart of everything.
How we do it:
Be part of a team building a community. We interact with diverse cultures and perspectives and are united by our sense of belonging. This is the place to learn and grow together.
Why we love it:
As a growing multi-national company, there’s so much potential to develop. Embrace opportunities at a global business that’s facing new and varied challenges. This is the place to build an exemplary, international CV.
A fun place to be, we’re creating community hubs that build partnerships, not just working relationships.
We’re on an exciting journey to take our team to the next stage. This is the place to leave a legacy behind.
Role Summary:
We are looking for a talented and dynamic marketing automation operationsspecialistwith extensive experience on Salesforce Marketing cloud platform and CDP experience preferably Salesforce Data cloud. The individual should have implemented projects andpossessa natural flair for technology. With a strong interpersonal communication and collaborative mindset, the person is expected to partner with global and diverse stakeholders.
Roles and Responsibilities
Work in Martech stack transformation from an operations perspective,establishnew ways of working, manage scale out to different markets.
Designs, configures, and delivers Marketing Automation studio solutions using the Salesforce Marketing Cloud (SFMC) Platform, including email, Journey Builder™, Cloud Pages, SMS, and push notification campaigns.
Good understanding of data modelling, integrationarchitecturesand data governance best practices.
Collaborate with stakeholders to driveend to endcampaign execution from requirements to configuration and distribution.
Understand data integration processes and work with IT teams to bring together data from various sources into the sources, ensure data quality and accuracy by cleaning, transforming, and standardizing data as needed.
Work withITteam to build solutions thatutilizeout-of-the-box features and modules and customize according to therequirementin Salesforce Data/Marketing Cloud.
Understanding of Salesforce connectors, Code languages (incl. Apex and JavaScript), knowledge of JSON data structure,SQLand SOQL.
Knowledge on usage of AMP scripts in journey builder or profile segmentation.
Engage with customers to evaluate and recommend optimization strategies for technical architecture, dev/ops, performance, and solution design specific to Data Cloud and Marketing Cloud.
Demonstrated ability to analyse,designandoptimizebusiness processes focusing on data integration architecture.
Essential Skills and experience
More than 3 years of overall experience in marketing automation and 1-2 years’ experience with SFMC (Email Studio, Journey Builder, Interaction Studio, Einstein, Automation studio etc.)
Excellent business acumen and communication skills.
Strong focus on customer centricity and customer experience.
Desirable Skills and experience
Experience with marketing campaign design and implementation and/or with brand teams, executing promotions or campaigns.
Experience with technologies and processes for content management systems, digital asset management software, web content management
Experience with technologies and processes for mobile and social media technologies, solutions, and strategies
Experience with marketing customer data models
WHY JOIN US?
We’re a network of ambitious self-starters who contribute to something far bigger. We enable AstraZeneca to perform at its peak by delivering primmest-in-class technology and data solutions.
We’re not afraid to take ownership and run with it. Empowered with unrivalled freedom. Put simply, it’s because we make a significant impact. Everything we do matters.
SO, WHAT’S NEXT?
Are you already envisioning yourself joining our team? Good, because we’d love to hear from you! Click the link to apply, and we’ll be in touch as soon as we can.
WHERE CAN I FIND OUT MORE?
Our Social Media, Follow AstraZeneca on LinkedIn https://www.linkedin.com/company/1603/
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
Date Posted
27-Nov-2025Closing Date
11-Dec-2025AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.
AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorisation and employment eligibility verification requirements.
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