Associate Director, Kaiser Permanente
Lactation - Field-based, US - California
*Must be based in California
At AstraZeneca, we're focused on turning innovative science into life-changing medicines and making them accessible to patients worldwide. The Director, Contract Operations for Utilization Based Contracts, will oversee the full cycle of Market Access contract operations, from contract development and execution through to claims administration and rebate payment processing. They will lead a team of Contract Operations analyst/managers shaping strategy, ensuring compliance, driving operational excellence, and champion adoption and on-going use of AI-enabled solutions to support accurate, timely, and compliant delivery of contract obligations. This leader partners cross-functionally to inform business decisions and maintains the highest standard of contract and claims operations.
The Associate Director of Kaiser Permanente integrates pull-through execution, stakeholder advocacy, and demand generation to ensure optimal patient access and brand performance.
The Kaiser Associate Director role is a strategic field-based leader responsible for driving product access, utilization, and demand across Kaiser Permanente. This role serves as a key connector between internal teams and external influencers, aligning tactical execution with broader market access and commercial strategies.
Key Responsibilities:
Pull-Through Execution:
Work closely with the Account Director to understand the details of the contract to inform pull-though tactics
Development and implementation of strategic pull-through initiatives to support contract coverage, formulary positioning, and provider adoption
Monitor payer policy changes, utilization trends, and claims data to inform field tactics and messaging
Advocacy Development:
Cultivate relationships with key opinion leaders (KOLs), healthcare providers, and to drive stakeholder alignment to the contract and product positioning
Identify and activate advocacy opportunities that support access, education, and policy influence
Represent the organization at advisory boards, conferences, and advocacy events to elevate therapeutic awareness and brand credibility
Demand Generation:
Ability to work independently and manage a complex system with minimal supervision.
Partner with internal teams (Marketing & Patient Services) to develop and deploy targeted resources that drive product uptake
Deliver compliant high-impact education and engagement strategies tailored to provider and payer audiences
Analyze market dynamics and field insights to shape demand-driving initiatives and inform brand strategy
Cross-Functional Collaboration:
Serve as a strategic liaison between field teams and internal stakeholders to ensure coordinated execution of access and demand strategies
Support training and enablement of field teams on pull-through tactics, payer messaging, and advocacy engagement
Provide regular updates on KPIs, field insights, and strategic recommendations to leadership
Qualifications:
- Bachelor’s degree in business, Healthcare Administration, or related field; advanced degree preferred
7+ years of Pharma experience
Proven success in executing pull-through strategies and driving stakeholder advocacy.
Deep understanding of the Kaiser payerlandscape, reimbursement models,
Strategic thinking with the ability to influence and drive results in a competitive environment.
Comfortable navigating complex payer provider networks and landscapes.
Strong analytical skills with experience interpreting claims data, coverage policies, and utilization metrics.
Exceptional communication, presentation, and relationship-building skills.
Proficiency in CRM platforms and Microsoft Office Suite.
Comfortable working in a fast-paced, matrixed organization
Willingness to work evenings and weekends to compliantly impact the business
Ability for overnight travel up to 50%
Preferred Skills:
Experience working within the Kaiser Permanente System in specialty therapeutics, or biologics
preferably in market access, payer strategy, specialty pharmacy
Familiarity with HUB services, copay programs, and patient access support.
Ability to navigate complex stakeholder environments and drive alignment.
The annual base pay for this position ranges from $160,000- $240,000 Hourly and salaried non-exempt employees will also be paid overtime pay when working qualifying overtime hours. Base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition, our positions offer a short-term incentive bonus opportunity; eligibility to participate in our equity-based long-term incentive program (salaried roles), to receive a retirement contribution (hourly roles), and commission payment eligibility (sales roles). Benefits offered included a qualified retirement program [401(k) plan]; paid vacation and holidays; paid leaves; and, health benefits including medical, prescription drug, dental, and vision coverage in accordance with the terms and conditions of the applicable plans. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base pay (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors
Date Posted
20-Aug-2025Closing Date
02-Sept-2025Our mission is to build an inclusive environment where equal employment opportunities are available to all applicants and employees. In furtherance of that mission, we welcome and consider applications from all qualified candidates, regardless of their protected characteristics. If you have a disability or special need that requires accommodation, please complete the corresponding section in the application form.
AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorisation and employment eligibility verification requirements.
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