Senior Business Support Specialist

Business Support Specialist will provide a variety of business support in different projects to all R&D departments in Europe and NAM. Will act globally in fast-changing environment, will use modern solutions and digital tools and an excellent English on a daily basis.

Tasks may include support in different projects, processes and system, with usage of modern digital tools.

Typical Accountabilities

• Provides comprehensive support for R&D projects across Europe and NAM, such as  Information and Presentation Design.
• Aids in administrative duties such as organizing business travel and managing expenses during peak workloads.
• Proactively identifies and resolves challenges associated with supported projects, while continually seeking opportunities for process optimization and efficiency enhancement.
• Advocates for the use of modern digital tools like SharePoint, MS Teams, and MS Forms to enhance the "Digital R&D" environment.
• Consistently adheres to and fulfills all SLAs and KPIs established for the R&D Central Business Support Team.
• Ensures all activities align with AZ's rules, values, and behaviors.
• Identify opportunities for process optimization and implement best practices to enhance operational efficiency and effectiveness.
• Proactively address and resolve operational challenges, employing critical thinking and problem-solving skills.

REQUIREMENTS:

Essential:

• Fluency in English (min B2)
• Prior business support or customer service type of experience
• Microsoft PowerPoint skills
• Ability to follow complex, global processes
• Attention to details
• Experience of working in a fast-paced global environment balancing competing priorities
• Experience of working across functions and geographies
• Ability to communicate effectively and confidentially with local and global leaders
• Agility, flexibility and adaptability to meet changing business demands
• Good listening and learning skills
• Strong teamworking

Desirable:

• Experience in communication with high level stakeholders
• Adobe software skills
• Clipchamp knowledge
• Interest in graphic design  

AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorisation and employment eligibility verification requirements.