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System Analyst / Administrator

Lieu Varsovie, Voïvodie de Mazovie, Pologne Job ID R-094767 Date de publication 12/08/2020


At AstraZeneca we believe in the potential of our people and you’ll develop beyond what you thought possible. We make the most of your skills and passion by actively supporting you to see what you can achieve no matter where you start with us. Our mission is ambitious, and it takes the skills of a collaborative team to really deliver on what science can do. We make the most of your skills and passion by actively supporting you to see what you can achieve, no matter where you start with us.

The Technical Operations Systems Analyst is a member of the contract to pay team within the GBS – Global Assurance & Reporting Services business unit. The individual is responsible for partnering with key internal and external customers to support various internal financial and event management systems. Contract to pay team members will maintain and support the systems for end to end request and contract processes as required by individual countries (for example, across Europe, the US, Japan, Australia). Candidate must display high customer focus attitude with technical skills of debugging through multiple applications and interfaces.

Responsibilities include but are not limited to:

  • Work as a level 2 support for analyzing the contract to pay tickets

  • Work as a key contact for working in Salesforce and manage data interface management with various systems such as SAP, HR and other systems.

  • Monitor and support the day-to-day contract/grant processing functions including system issue handling, communications and resolution.

  • Assist with coordination and support to user teams throughout the organization to manage process and system components.

  • Create and maintain knowledge articles, user guides associated with application

  • Generate ad hoc reports as needed and system data searches for internal customers

  • Work as a primary responsible agent for user access management

  • Assist with documentation and configuration of any required and/or requested application changes.

  • Maintain high level of internal and external customer satisfaction.


Minimum Specific Requirements:

  • Bachelor's degree

  • Demonstrated knowledge of technical interface management, system administration, data management, and quality assurance/control

  • Experience in a level 2 support of applications and interface management

  • Strong ethical, collaborative and influencing skills

  • English skills

Preferred Background:

  • Salesforce and SAP experience  is highly desirable

  • Prior experience in the biopharmaceutical industry (Sales, Marketing, Research & Development, Compliance, Legal, Procurement) or a consulting firm working with pharmaceutical clients 

  • Global / cross-cultural experience

What we offer

Welcome toWarsaw Site,one of over 400 sites here at AstraZeneca, providing a collaborative environment where everyone feels comfortable and able to be themselves is at the core of AstraZeneca’s priorities, it’s important to us that you bring your full self to work every day. To help you maintain your best self, here’s a sneak peek into some of the things this site provides for you: gym access, after-work events, lunch & learns, bright and spacious environment, sustainable office working environment, networking events. Additionally, we`re happy to offer wide and variousbenefits package, including yearly bonus, multisport card, even up to 5 days of additional holidays, pension plan, private medical care, life insurance and a lot more...

AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorisation and employment eligibility verification requirements.

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