Head of IT & Digital, Philippines
About Astrazeneca
AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development, and commercialisation of prescription medicines for some of the world’s most serious diseases. But we’re more than one of the world’s leading pharmaceutical companies.
Job Description
At AstraZeneca we believe in the potential of our people and that you’ll develop beyond what you thought possible. We make the most of your skills and passion by actively supporting you to see what you can achieve no matter where you start with us.
AstraZeneca is a global, innovation-driven biopharmaceutical business that focuses on the discovery, development, and commercialization of prescription medicines for some of the world's most serious diseases. AstraZeneca is one of only a handful of pure-play biopharmaceutical companies to span the entire value chain of a medicine from discovery, early- and late-stage development to manufacturing and distribution, and the global commercialization of primary care, specialty care-led and specialty care medicines that transform lives. Our primary focus is on three key areas of healthcare: Cardiovascular and Metabolic disease (CVMD); Oncology; and Respiratory, Inflammation and Autoimmunity (RIA). We are also active in the Infection, Neuroscience and Gastrointestinal (ING) disease areas.
We are looking to appoint a Head of IT & Digital for Manila, Philippines, who will lead and have overall accountability for all information technology (including digital, commercial, business intelligence, internal excellence, and innovative projects) in front of country leadership. The successful candidate will be a strategic, proactive partner to the business that is both an expert in our commercial and medical business as well as technology.
Our ambition is to be pioneering in health care industry in identifying suitable technology to help patients.
Asia Area Commercial consists of India, Korea, Taiwan, Singapore, Malaysia, Thailand, Philippines, Indonesia, and Vietnam. We have a total of about 3,400 employees and a revenue of close to US$1.24 billion. Asia Area is a dynamic, collaborative, and fast-growing business. Note that China, Hong Kong, Japan, Australia, and New Zealand are not in scope for this role.
Background of the Role
At AstraZeneca, our IT organization is pushing the boundaries of technology to enable the digitization and transformation of the business. In Commercial IT we have moved from a traditional, reactive IT function to a more strategic, proactive, value-generating team. We are focused on smoothing the patient and HCP journey through Digital Innovation and supporting the growth of the business through impactful launches, field effectiveness and digital / Omnichannel capabilities – all founded on deep partnerships with our business colleagues. The role will have an established link between commercial leadership, particularly the country president.
Accountabilities:
- Hold full accountabilities for all aspects of information technology in Bangalore, India, including (but not limited to) digital engagement, commercial platforms, patient support, business intelligence, internal tools, hardware and infrastructure, and innovation.
- Handle the IT&D budget for the Philippines, prioritising any spend on the greatest value generating items while respecting cost targets.
- Create relationships with customer facing and enabling functions’ stakeholders, developing deep understanding of the business future direction, strategies and needs.
- Provide strategic input to commercial and medical teams within the Philippines, particularly to members of the country leadership team, with a focus on digital uplift and innovation.
- Develop a short-term plan and long-term roadmap to deliver business success through technology for the market.
- Manage the IT team in the Philippines and ensure they deliver high performance and success.
- Coordinate with other stakeholders in the wider international team, including (but not limited to) Campus IT, Asia IT&D service-line managers, technical teams (including GTC) and International functional leads.
- Ensure business satisfaction of IT hardware and software is high, based on regular engagement surveys with the commercial / medical teams and leadership.
Essential for the Role:
- Strong experience in all aspects of information technology, including both hardware and software
- Experience of leadership in a complex/geographical context.
- Entrepreneur, proactive mindset with excellent business awareness and understanding.
- Experience managing teams, with excellent team-working skills (especially in a culturally diverse environment) and a willingness to get alongside issues, provide clear direction and drive results.
- Excellent team-working skills (especially in a culturally diverse, demanding environment) and a willingness to get alongside issues, provide clear direction and drive results.
- Ability to develop and create compelling business cases to promote new technologies and outcomes to the business.
- Strong communication and influencing skills.
Desirable for the Role:
- Degree or relevant business qualification.
- Experience in the Pharmaceutical or similar industry.
- Experience of developing partnerships with the digital and startup ecosystems.
- Deep experience of understanding (external) customer journeys and designing new customer experiences.
- Strong track record of delivering Digital solutions with clear outcome metrics.
- Ability to Identify and deliver POCs of innovative technology solutions.
- Leader within Pharmaceutical thought leadership networks and organizations.
Key Stakeholders
Internal (to AZ or team)
Asia IT&D Lead and Asia service-line managers.
- PhilippineCountry President and leadership team.
- Business / functional representatives within the Marketing Company (e.g., SFE, Marketing, Medical and Brand Managers).
- International IT&D capability leads, project managers, colleagues, and peers.
- Any local innovation or digital staff.
- Internal technical teams such, primarily GTC.
External (to AZ)
- Digital innovators and tech start-ups hubs.
- 3rd party suppliers at contract management level.
- External network relationships
AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.
At AstraZeneca, we’re dedicated to being a Great Place to Work where you are empowered to push the boundaries of science, challenge convention and unleash your entrepreneurial spirit. To embrace differences and take bold actions to drive the change needed to meet global healthcare and sustainability challenges.
There is no better place to make a difference in medicine, patients, and society. An inclusive culture where you will connect different thinking to generate new and valuable opportunities. Where you will find a commitment to lifelong learning, growth and development for all.
Are you ready to join us at a crucial stage of our journey in becoming a digital and data-led enterprise? Make the impossible possible by building partnerships and ecosystems, creating new ways of working and driving scale and speed to deliver exponential growth. Apply now to be part of our diverse team that works inclusively to drive change!
AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorisation and employment eligibility verification requirements.
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