LOCAL CASE INTAKE ADVISOR

Job Title: Local Case Intake Advisor

Career Level: C

Introduction to role:

Are you ready to turn vigilance into real-world impact by ensuring every safety report is handled accurately and on time? In this role, you will safeguard patients by transforming data into compliant action, supporting local Marketing Companies and collaborating closely with our international patient safety network.

You will serve as the primary liaison between local teams and worldwide Patient Safety operations, managing the intake, processing, and reporting of Individual Case Safety Reports (ICSRs). Trusted to take ownership and move at pace, you will help shape how we work by improving processes, strengthening compliance, and enabling faster, better decisions. Can you see yourself guiding colleagues through complex safety questions and making the right call when it matters?

Accountabilities:

• ICSR Intake and Processing: Own the end-to-end intake, assessment, and timely processing of ICSRs from clinical, post-marketing, literature, and systematically gathered data sources, ensuring accurate data capture and compliant submissions.
• Regulatory Liaison: Support and coordinate responses to Health Authority queries related to ICSRs and patient safety, maintaining clear documentation, traceability, and timely responses.
• Contribute to managing procedural documents and deliver AE/PV training to internal teams and third-party suppliers. Manage quality incidents, implement corrective and preventive actions, and maintain continuous review and examination readiness.
• Data Reconciliation and Screening: Perform reconciliations with internal and external partners to ensure PV data accuracy; conduct periodic screening of regulatory authority databases for adverse events; perform literature searches for the local product portfolio as required.
• Product Quality and Security Identification: Detect and route product quality complaints and product security issues, ensuring all relevant safety data are captured and appropriately brought up.
• Collaborator Mentorship: Provide patient safety mentorship to local functions (Marketing, Sales, Regulatory Affairs, Medical Affairs) on issue management for key products, risk management activities, action plans, data gathering, and monitoring of outcomes.
• External Partner Oversight: Support external service providers to meet company and local regulatory PV requirements, ensuring clear expectations and effective collaboration.
• Follow-up and Documentation: Conduct manual follow-up using approved scripts and resources; ensure robust filing, archiving, and retrieval of patient safety documentation.
• Training and Systems Enablement: Complete all required patient safety training and maintain access to relevant systems, including safety databases, regulatory and quality systems, HR, and commercial databases.
• Knowledge Stewardship: Maintain up-to-date knowledge of national regulations, global and local procedures and guidance, product marketed status and reference documents, and any conditions, obligations, or commitments related to the safe use of AstraZeneca products.
• Continuous Improvement and Projects: Contribute to PV aspects of organised data collection, digital and social media activities, and other external collaborations; participate in ad-hoc local projects that enhance operational excellence.

Essential Skills/Experience:

• Degree or equivalent experience qualified – Science/Life Sciences
• Life sciences knowledge excellence
• Knowledge of health authority regulations
• Cross functional collaborative approach
• Effective and lateral thinking
• Problem solving
• Vendor management
• Excellent attention to detail
• Fluent in English and French
• Excellent written and verbal communication skills

Desirable Skills/Experience:

• Influencing and conflict resolution skills
• Project management
• Successful participation in above-market projects
• Audit and inspection experience

Why AstraZeneca:

Join a distributed team committed to vigilance and precision in achieving meaningful outcomes for patients. You will work with colleagues across functions and borders, combining scientific rigor with digital tools to make smarter, faster decisions. Here, you are relied upon to take responsibility and challenge how things are done. You improve them often alongside unexpected partners who bring fresh perspectives. We value kindness alongside ambition and back your growth with real opportunities to experiment, learn, and contribute to changes that matter.

Call to Action:

If you’re ready to protect patients while shaping how we deliver excellence in safety, step into this role and make your impact felt from day one!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Date Posted

29-Jul-2026

Closing Date

29-Aug-2026

AstraZeneca embraces diversity and equality of opportunity.  We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills.  We believe that the more inclusive we are, the better our work will be.  We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics.  We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.

AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorisation and employment eligibility verification requirements.