Senior Manager, Cell Therapy

At AstraZeneca, we pride ourselves on crafting a collaborative culture that champions knowledge-sharing, ambitious thinking and innovation – ultimately providing employees with the opportunity to work across teams, functions and even the globe.

Recognizing the importance of individualized flexibility, our ways of working allow employees to balance personal and work commitments while ensuring we continue to create a strong culture of collaboration and teamwork by engaging face-to-face in our offices 3 days a week. Our head office and BlueSky Hub in downtown Toronto are purposely designed with collaboration in mind, providing space where teams can come together to strategize, brainstorm and connect on key projects.

Our dedication to sustainability is also central to our culture and part of what makes AstraZeneca a great place to work. We know the health of people, the planet and our business are interconnected which is why we’re taking ambitious action to tackle some of the biggest challenges of our time, from climate change to access to healthcare and disease prevention.

Introduction to role:

The Senior Manager, Cell Therapy Hub is primarily responsible for handling each patient and cell journey throughout the treatment. This dynamic role requires an outstanding ability to manage patient cases within an assigned geographic area, coordinating between medical professionals at sites and AstraZeneca cross-functional teams to progress patients through the vein-to-vein journey. To be successful in this role, you will have experience coordinating patients, supporting providers, and comfortable navigating multiple digital platforms. We are looking for oncology patient coordination, hospital, immuno-oncology, and cell/gene therapy experience. This is a field-based position within our Cell Therapy Patient Operations team and reports into a Sr. Director, Cell Therapy Hub.

Accountabilities:

• Be a trusted and knowledgeable single contact for the Site's collaborators to enhance the cell therapy Site Experience through the AstraZeneca Cell Therapy Hub.

• Independently manage of all patient V2V workflows, from patient registration through infusion, within assigned geographic areas, advance patient issues for support, and provide coverage for other regions.

• Partner with our cross-functional teams (Clinical Ops, SMM, Supply Chain, Medical, IT, Commercial, others) to promptly achieve the needs of our patients and healthcare providers.

• Communicate critical patient-related information to appropriate Site collaborators empathetically to manage expectations.

• Coordinate with the Regional and Territory Operations Managers to ensure all site logistics and personnel have been identified and trained to ensure COI/COC access to our AZ digital platform.

• Ensure that any issues related to cellular starting material, IMP, and supplies are addressed and communicated to the relevant site.

• Collaborate with QA, Manufacturing, and Supply Chain on OOS communication, Product Recalls, and any product issues occurring at the site or improving the site.

• Develop internal and external SOPs and materials related to the AZ Cell Therapy Hub.

• Complete all Cell Therapy AZ Hub training and demonstrate knowledge and seamless navigation of AstraZeneca Cell Therapy Hub (i.e. Customer Portal, Telephony system) and processes (i.e., SOPs, work instructions, business rules).

• Manage and contribute continuous improvements and development of solutions to deliver enhanced patient care experience.

• Maintain current knowledge of and follow established AstraZeneca Cell Therapy Hub goals, processes, regulatory standards, compliance, procedures.

• Coordinate rollout of process changes to assigned sites in partnership with the Regional and Territory Operations Management.

• Demonstrate genuine passion and care for patients and uphold AstraZeneca Cell Therapy Hub values in daily individual work performance.

• Perform miscellaneous tasks as assigned and comply with applicable SOPs and regulations.

• Travel >50%

Essential Skills/Experience:

• BA or BS degree or equivalent experience

• Minimum of 4 years of experience within a Cell Therapy Program as a: Research Coordinator, Nurse Coordinator, Apheresis Nurse, Cell Lab Professional, Quality Manager, in the healthcare systems or regulatory environment.

• Solve site facing problems and deal with organizational complexity.

Desirable Skills:

• Advanced degree in Life Sciences or Engineering (e.g., PharmD, NP, PA, Biomedical Engineer)

• Experience working with critical raw material suppliers or contract manufacturing organizations

Annual base salary for this position ranges from $145,156 to $190,517.25. AstraZeneca is committed to providing fair and equitable compensation opportunities to all colleagues. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The range provided in this posting represents an offer pay range used in a majority of situations. The base pay offered will vary depending on multiple individualized factors, including the candidate's skills and experience, job-related knowledge, and other specific business and organizational needs.  In some cases, offers outside the range may also be considered to address unique circumstances.

In addition, our permanent positions offer an annual Variable Pay Bonus/Short Term Incentive opportunity as well as eligibility to participate in our equity-based long-term incentive program (if applicable to role).  Benefits offered for permanent roles include a competitive Flex Benefits & Retirement Savings Program, 4 weeks’ paid vacation, and annual Personal Days. Fixed Term Contract/Temporary positions (excluding students) are offered a Contract Benefits Program.

Great People want to Work with us! Find out why:

• GTAA Top Employer Award for 11 years

• Top 100 Employers Award

• Canada’s Most Admired Corporate Culture

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Are you interested in working at AZ, apply today!

AstraZeneca is an equal opportunity employer that is committed to diversity and inclusion and providing a workplace that is free from discrimination. AstraZeneca is committed to accommodating persons with disabilities. Such accommodation is available on request in respect of all aspects of the recruitment, assessment and selection process and may be requested by emailing AZCHumanResources@astrazeneca.com.

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Annual base salary for this position ranges from 121,562.40 to 159,550.65.

AstraZeneca is committed to providing fair and equitable compensation opportunities to all colleagues. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The range provided in this posting represents an offer pay range used in a majority of situations. The base pay offered will vary depending on multiple individualized factors, including the candidate's skills and experience, job-related knowledge, and other specific business and organizational needs.  In some cases, offers outside the range may also be considered to address unique circumstances.

In addition, our permanent positions offer an annual Variable Pay Bonus/Short Term Incentive opportunity as well as eligibility to participate in our equity-based long-term incentive program (if applicable to role).  Benefits offered for permanent roles include a competitive Flex Benefits & Retirement Savings Program, 4 weeks’ paid vacation, and annual Personal Days. Fixed Term Contract/Temporary positions (excluding students) are offered a Contract Benefits Program.

We are using AI as part of the recruitment process.

This advertisement relates to a current vacancy.

AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorisation and employment eligibility verification requirements.