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Medical Excellence Lead

Lieu Mississauga, Ontario, Canada Job ID R-140019 Date de publication 06/03/2022

AstraZeneca is a global, innovation-driven biopharmaceutical business that focuses on the discovery, development, and commercialization of prescription medicines for some of the world's most serious diseases. AstraZeneca is one of only a handful of pure-play biopharmaceutical companies to span the entire value chain of a medicine from discovery, early- and late-stage development to manufacturing and distribution, and the global commercialisation of primary care, specialty care-led and specialty care medicines that transform lives. Our primary focus is on three key areas of healthcare: Cardiovascular and Metabolic disease (CVMD); Oncology; and Respiratory, Inflammation and Autoimmunity (RIA).  The future of treatment for many of today’s diseases lies in uncovering mechanisms that are newly emerging or are still to be discovered. We believe the best way to help patients is to focus on breakthrough science to discover these mechanisms and develop novel, targeted therapies that interact with them.

Delivering on our AZC Scientific Affairs Vision will require our medical affairs teams to lead innovation & adoption of new capabilities and technologies.  The Medical Excellence Lead (MedEx Lead) role drives actualization of this vision through strategically enabling specific Capabilities, Insights Management and Performance Impact Measures to support continuous evolution in a rapidly changing health care environment.

Working closely with the Medical TA Leads, Evidence Team and Medical Digital and Innovation Lead, the MedEx Lead will have a focus on supporting the core capability development plan, insight generation plan and impact measurement across medical affairs. This role requires the ability to collaborate with multiple cross-functional and global business partners across the organization. Strong project management and interpersonal skills are a requirement.

As Medical Excellence Lead for AZC Scientific Affairs, you will be a part of the newly created “Medical Strategy and Innovation” team, and in close partnership with the Medical Digital and Innovations Lead, play a pivotal role in channelling our scientific capabilities to make a positive impact on changing patients’ lives

You will do this through managing elements of both Operational and Executional excellence, ensuring Key Performance Indicators are current and impactful, metrics are well-defined to capture impact, insights are informing action, and Capabilities are aligned for enablement.

You will be responsible for coordinating the Capability Development Plan, Metrics of Performance, Insights to Inform Action and cross-therapeutic area business process alignment in Canada.  In addition, you will be developing and managing innovative medical projects & tools, and in collaboration with the digital innovation lead, including new technology when aligned with S&I goals.  You will also assume the responsibility of broadening the scope of medical excellence in Canada to the greater scientific affairs department with a focus on Capabilities to support Continuous Evolution of Medical Affairs Leadership.

This role will scope both the BioPharm and Oncology business units, and report to the Director of Medical Strategy and Innovation.

Role background

At AstraZeneca Canada our Scientific Affairs team continues to grow in order to support our emerging portfolio and evolving healthcare environment.  Underpinned by our core AZ Values, this role supports the actualization of the AZC Scientific Affairs team vision by driving both operational and executional excellence.

This role works with the AZC Medical teams across business units and therapeutic areas to shape the future of HCP engagement in order to continue to push the limits to which science can better patient outcomes.

This role will work closely with the Medical Digital and Innovation Lead to ensure the capabilities are aligned to Medical Leadership for the future, and to support Transforming Healthcare Delivery priorities.

The role also provides leadership in the area of measuring the impact of medical affairs, as well as bridging cross-functional communication on the relevance of this impact to the overall organizational goals.  

The role partners with the EuCan and Global teams to understand and mould capability development, insight generation strategy and to bring global initiatives to the local market as applicable.

Successful execution in this role requires effectively shaping the strategy and proficiency in enabling impact through strong partnering with cross-functional teams in a matrix organisation

1- Lead brand agnostic Capability Plan for market

  • Define, in coordination with MA Leadership, knowledge and skills to be acquired to accelerate the quality of scientific interactions, achieve high performance and be recognised as credible players in the Scientific Community.

  • Build and own a core capability plan to support the skills required for increasing medical affairs leadership, scope to include head office as well as field roles, aligning channels of communication.

  • Execute on Capability Development Plan through development and facilitation of sessions and engagement of external experts where necessary.

  • Support the medical teams in brand-agnostic initiatives, including leading the implementation of new methods or procedures to improve the efficiency of Medical Affairs, ex. onboarding tactics and sustainability plan for medical affairs, owning development and sustainment of digital learning pathways.

  • Lead opportunity to leverage digital learning platforms, working with global partners to build digital learning pathways and adaptive learning initiatives to enhance capability development and sustainment.

  • Collaborate with local market IBEX (Innovation and Business Excellence team) for enterprise-wide capability alignment, bridging scientific affairs as key business partners in cross-functional implementation strategy driving better patient outcomes.

  • Implement project work plans and recommend revisions as appropriate to meet changing development needs within the team in line with the Medical Plan

2- Lead Insights Management Plan for market

  • Lead development of an aligned insight management plan for Canada, activating new digital tools where applicable.

  • Uplift Insight gathering and analysis capability, scoping beyond just field medical and leveraging digital as applicable.

  • Build collaboration between Field Medical and Medical Evidence teams in Canada in support of insights to inform action.

3- Lead cross-TA Metrics of Performance for Market

  • Supervision of all Medical Effectiveness and monitoring activity, including building a 360 ° vision of our interactions both at institution and healthcare professional levels. 

  • Own Field Medical Metrics reporting for market, running quarterly effectiveness dashboard (FMED) reports for One Field Medical and coordinating IMPACT measures across TAs.

  • Own Communication Plan for IMPACT measures, elevating medical affairs contributions to overall organizational objectives.

4- Enable Medical Process Improvement and Alignment

  • Analyse changes in the pharmaceutical environment in the mid-long term and assess impact on local organization elevating the role of medical in the greater enterprise.

  • Identify and create new opportunity for proactive collaboration and communication between therapy areas and other parts of the organisation to align best practice and synergies.

  • Actively work in support of continuous improvement and simplification initiatives, adapting processes as compliance parameters evolve and leading sustainability plan for current prioritized capabilities.

  • In collaboration with S&I director, support evolution of field medical role towards practice change initiatives.

  • Ensure the frameworks, projects, training, and communications are all compliant with relevant standard operating procedures including those in area of pharmacovigilance, patient safety, data privacy, information security etc.

5- Represent Canada in the Global Medical Excellence team, attending meetings regularly and bringing relevant global MedEx initiatives to local market as aligned with local strategy and compliance and seeking out opportunity for cross-market collaboration.

6- Represent Canada in the Regional (EuCAn) Medical Excellence Team, attending meetings regularly and ensuring KPI and metric alignment with region for local operational excellence.

7- Accountable for the Medical Excellence plan in the country

Education, Qualifications, Skills and Experience

  • Advanced Scientific Degree

  • Proven experience within the pharmaceutical industry in Medical Affairs roles, Medial Advisor or Field Manager experience considered an asset

  • Experience with digital or adaptive learning platforms considered an asset

  • Deep understanding of the Field Medical role and contribution to the larger organization

  • Knowledge of the Canadian healthcare environment as well as local regulatory requirements related to medical affairs activities

  • Experience in product launch preparation and execution

  • Strong team-player with ability to build partnerships and work well within diverse teams

  • Strong Change Management Skills

  • Strong leadership capability with the ability to lead multi-disciplinary working groups and cross functional teams

  • Strong communication, presentation skills; proficiency in written and spoken English

  • Able to tactfully influence, persuade and achieve results while promoting the creation of effective and positive relationships in the business

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AstraZeneca is committed to taking every reasonable precaution to protect employees, our customers and the healthcare systems in the communities in which we serve. In an effort to protect the wellbeing of our employees and customers, full COVID-19 vaccination is an essential requirement of all positions at AstraZeneca. As such, all offers of employment will be conditional upon either (i) proof of full COVID-19 vaccination or (ii) proof of need for accommodation under relevant human rights legislation, and AstraZeneca’s determination that the requested accommodation can be provided without undue hardship.  You will be required to submit proof of full vaccination or proof of need for accommodation during our background screening process.

AstraZeneca is an equal opportunity employer that is committed to diversity and inclusion and providing a workplace that is free from discrimination. AstraZeneca is committed to accommodating persons with disabilities. Such accommodation is available on request in respect of all aspects of the recruitment, assessment and selection process and may be requested by emailing

AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorisation and employment eligibility verification requirements.

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