Contract Operations Manager
At AstraZeneca, we pride ourselves on crafting a collaborative culture that champions knowledge-sharing, ambitious thinking and innovation – ultimately providing employees with the opportunity to work across teams, functions and even the globe.
Recognizing the importance of individualized flexibility, our ways of working allow employees to balance personal and work commitments while ensuring we continue to create a strong culture of collaboration and teamwork by engaging face-to-face in our offices 3 days a week. Our head office and BlueSky Hub in downtown Toronto are purposely designed with collaboration in mind, providing space where teams can come together to strategize, brainstorm and connect on key projects.
Our dedication to sustainability is also central to our culture and part of what makes AstraZeneca a great place to work. We know the health of people, the planet and our business are interconnected which is why we’re taking ambitious action to tackle some of the biggest challenges of our time, from climate change to access to healthcare and disease prevention.
Introduction to Role:
We are seeking a dynamic and detail-oriented Contract Operations Manager to join our team. This role is integral to our operations, focusing on all aspects of Market Access including Master Data, Contracting, Membership, Chargebacks, and Rebates. The successful candidate will be responsible for the receipt, analysis, impact, resolution, and reporting of all contractual payments across multiple customer segments. This role requires a deep understanding of claims processes, systems, and Market Access contracting processes and strategies to ensure contract compliance.
Accountabilities:
As a Contract Operations Manager, you will be expected to validate, monitor, and update Customer Master Data. You will work closely with the Customer Facing Team and Customers to obtain accurate membership rosters. Your responsibilities will also include processing, monitoring, reviewing, measuring, tracking, validating, researching, analyzing, and reporting on customer activity/utilization. You will develop an expertise with standard contract language and have the ability to draft and suggest modified language. You will also be expected to meet all compliance-related requirements such as completion of mandatory training, adherence to audit controls, and adherence to all AZ policies, SOPs, job aids, and Sarbanes-Oxley requirements.
Essential Skills/Experience:
• Bachelor’s degree
• 5+ years of experience
• Contract Language Experience
• Logic and mathematical skills
• Highly proficient in Excel, Word & Power Point
• Demonstrated ability to manage multiple tasks/projects simultaneously
• Strong communication skills
• Strong attention to detail and trends
Desirable Skills/Experience:
• MBA
• J.D. Degree or Paralegal Certificate
• Understanding of AZ business model with specific knowledge of contract operations
• Pharmaceutical or related healthcare business experience
Great People want to Work with us! Find out why:
Are you interested in working at AZ, apply today!
AstraZeneca is an equal opportunity employer that is committed to diversity and inclusion and providing a workplace that is free from discrimination. AstraZeneca is committed to accommodating persons with disabilities. Such accommodation is available on request in respect of all aspects of the recruitment, assessment and selection process and may be requested by emailing AZCHumanResources@astrazeneca.com.
#LI-Hybrid
AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorisation and employment eligibility verification requirements.
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