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Associate Director, Medical Communications and Information

Lieu Mississauga, Ontario, Canada Job ID R-218839 Date de publication 02/04/2025

The Associate Director, Medical Communications & Information, is accountable for the execution of US & Global MC&I brand/therapeutic area deliverables, including responding to medical inquiries from healthcare professionals, reviewing/providing scientific consult to promotional materials, and development of scientific content for internal and external stakeholders. The area of focus and level of involvement across specific activities is determined based on the active needs of the therapeutic area team.     

This position is part of the Content Excellence Team within MC&I, and reports directly to an MC&I Director within the respective TA team.  In collaboration with their Director, they also play a critical role in supervising and supporting Medical Information Managers within their team.

The Associate Director, will be expected to deliver on an existing pipeline of work, leveraging new operating efficiencies and resources to support prioritisation and capacity management:

This role will be expected to:

  • Demonstrate scientific and business expertise relevant to therapeutic areas, including knowledge about existing assets and pipeline

  • Stay abreast with the latest changes and trends in the therapeutic area landscape, including regulatory and compliance, to understand and respond to medical inquiries

  • Ensure that the medical content developed aligns with MC&I priorities and the overall medical strategy

  • Lead on US launch and congress deliverables with oversight of Director(s)

  • Collaborate with key collaborators, including Medical Affairs and other partner functions

  • Provide staffing support for the MC&I booth at scientific meetings

  • Own the deliverables within your focus area, ensuring quality of content delivered through MIMs

  • Assist MC&I Directors with leading and planning tactical execution of content strategy plan

  • Accountable for development and maintenance of content plans with integration into iMAP

Typical Accountabilities

Scientific Content/Brand Support

  • Own all deliverables assigned within their focus area/ TA team, ensuring quality of content is in alignment with overall medical strategic vision and MC&I priorities. This includes:

  • Contributing to and/or leading development, review, and maintenance of all content, including Managed Market documents, slide decks, standard response documents, Q&As, infographics, chatbot conversations, and interactive core medical content

  • Leverage scientific communication skills to communicate insights through curation of medical content to engage HCPs

  • Accountable for MC&I contribution to Promotional Review (US market only) by: Providing strategic scientific consults on brand messages

  • Reviewing promotional materials for content and accuracy

  • Contributing to the prioritization of review for promotional materials

  • Coordinating development, review, and approval of clinical Data on File Packets to support promotional claims

  • Coordination, creation, and/or review of submissions to external Drug Information Resources and Evidence-Based Practice Centres

  • Lead the compendia submission process for Medical Affairs

  • Consult to Regulatory/Labelling committee and the publications team on brand publications

Internal Stakeholder Management

  • Responsible for directly managing and delivering on the GMA/USMA team needs

  • Regularly communicate the content plans, updates and report the TA results of KPIs and metrics

Team Supervision and Support

  • Supervise and delegate tasks to MI managers, providing guidance and support as needed

  • Address challenges in execution of deliverables and raise issues to Directors in a timely manner, if required

  • Oversee day-to-day operations ensuring efficiency and effectiveness of team

  • Assist with orienting new team members and facilitating their integration into the team

  • Support evaluation of team performance by regularly monitoring performance metrics and reporting insights to Directors

Essential for the role

  • Advanced degree in Pharmacy (PharmD preferred), Pharmacology, Science, or equivalent clinical experience

  • 2-4 years of experience in pharmaceutical industry-based Drug/Medical Information/Scientific Communications or equivalent proven experience

  • Demonstrated expertise in drug information communication and management

  • Excellent oral and written communication skills and interpersonal skills

  • Ability to apply local regulatory (e.g. FDA), legal, and compliance requirements to Medical Affairs activities and drug information delivery

  • Understanding of the information needs for various customer segments

  • Collaboration and leadership skills

  • Expert Scientific Knowledge

  • Drug Information Management Expertise

  • Medical / technical writing experience

  • Organization and time management skills

  • Critical Thinking

  • Ability to work in a complex and evolving environment

Desirable skills

  • Clinical Pharmacy experience with patient care exposure

  • Drug Information Residency or equivalent experience

  • Experience working with Commercial or Brand Teams

  • Medical information call centre experience

  • Experience leading projects and teams

  • Managed Markets or HEOR experience

  • Pharmacy Licensure preferred

When we put unexpected teams in the same room, we fuel bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace, and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.

AstraZeneca offers an environment where you can be at the forefront of medical innovation. We use our unique position as medical leaders across our enterprise and the healthcare ecosystem to shape the future of healthcare. With opportunities for growth, we provide medical leadership across the whole product lifecycle—from advising on Research & Development investment decisions to leading pre-launch scientific efforts and accelerating evidence-based healthcare changes in the real world. Our collaborative culture fosters innovation that makes a real difference to patients' lives.

Ready to make a difference? Apply today!



AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorisation and employment eligibility verification requirements.

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