IT Onsite & Deskside Technical Support Internship
IT Onsite & Deskside Technical Support Internship
Macclesfield
AstraZeneca is a global, science-led biopharmaceutical business and its innovative medicines are used by millions of patients worldwide. AstraZeneca Summer Internships introduce you to the world of ground-breaking drug development, embedding you in highly dedicatedteams,committed to delivering life-changing medicines to patients. Our 10–12-week program is designed for undergraduate, master's, and doctoral students. We offer exciting opportunities across Research & Development, Operations, and Enabling Units (Corporate functions).
Our internships immerse students in the pharmaceutical industry, allowing the opportunity to contribute to our diverse pipeline of medicines whether in the lab or outside of it. You will feel trusted and empoweredtotakeonnewchallenges, but with all the help and guidanceyouneedtosucceed. This internship will help you developessential skills, expand your knowledge, and build a network that will set you up for future success. You will be surrounded by curious,passionate, and open-minded professionals eager to learn and follow the science, fostering your growth in a truly collaborative and globalteam.
Working alongside our experienced IT Support team ensuring the delivery of end user IT services, this role will perform the day-to-day onsite IT activities so that Customer Experience, Service Excellence & Design and Site IT Technical Team objectives are met.
- Working as part of the customer-facing team acting as the main connection between the customer and the various processes, tools and groups of IT. You will gain experience in OS and Application support for Windows and MacOS, iOS, Android, InTune, Azure, Aternity, Tanium and ServiceNow.
- Analyze the customer’s needs utilising analytical skills to develop appropriate and innovative solutions as required
- Triage technical queries and identify if the issue can be resolved quickly at the AskIT desk within an appropriate time frame
- Liaise with other IT Teams, as necessary in order to resolve faults, keeping the customer fully updated of next steps
- Look at ways the team can utilise CoPilot Agent or Studio to automate tasks.
Essential Criteria
- Must be at least 18 at the time of application with asolid foundation in IT.
- An interest in Diagnostics and IT Support with knowledge of Windows11, macOS and mobile devices.
Desired:
- Knowledge of Powershell, VBScript or Python
- Creative approach to problemsolving and developing automation for self healing techniques
AstraZeneca is where you can immerse yourself in groundbreaking work with real patient impact.
Trusted to work on important projects, you’ll have the independence totakeonnewchallenges while receiving all the guidanceyouneedtosucceed. Our collaborativeenvironment is designed to help you growprofessionally and personally, surrounded by passionate individuals eager to makeadifference.
Our mission is to build an inclusive and equitable environment. We want people to feel they belong at AstraZeneca, starting with the recruitment process. We welcome and consider applications from all qualified candidates, regardless of characteristics.
We offer reasonableadjustments/accommodations to help all candidates to perform at their best. If you have a need for any reasonableadjustments/accommodations, please complete the section in the application form.
Ready to make an impact? Apply now and join us on this excitingjourney!
#Earlytalent
Date Posted
12-Jan-2026Closing Date
26-Jan-2026Our mission is to build an inclusive and equitable environment. We want people to feel they belong at AstraZeneca and Alexion, starting with our recruitment process. We welcome and consider applications from all qualified candidates, regardless of characteristics. We offer reasonable adjustments/accommodations to help all candidates to perform at their best. If you have a need for any adjustments/accommodations, please complete the section in the application form.AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorisation and employment eligibility verification requirements.
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