Key Account Manager, Vaccines - HCM

JOB DESCRIPTION – Key Account Manager, Infectious Disease - HCM

About AstraZeneca and AstraZeneca Vietnam

AstraZeneca

AstraZeneca (LSE/STO/Nasdaq: AZN) is a global, science-led biopharmaceutical company that focuses on the discovery, development, and commercialization of prescription medicines in Oncology, Rare Diseases and BioPharmaceuticals, including Cardiovascular, Renal & Metabolism, and Respiratory & Immunology. Based in Cambridge, UK, AstraZeneca operates in over 100 countries and its innovative medicines are used by millions of patients worldwide. Please visit astrazeneca.com and follow the Company on Twitter @AstraZeneca.

AstraZeneca Vietnam

As a Foreign Invested Enterprise with over 750 members, AstraZeneca is investing into Vietnam 360 million USD from 2020 to 2030 with a focus on reducing the burdens of non-communicable diseases, developing local talent, and uplifting the domestic biopharmaceutical R&D and manufacturing capabilities.

Over the last three decades accompanying Vietnam’s sustainable development, AstraZeneca has run several impactful programmes in collaboration with the Government, Ministry of Health and healthcare partners to promote disease awareness, prevention and early detection. In recent years, AstraZeneca Vietnam has received several certificates of merit from the Prime Minister and Minister of Health, for excellent contributions to Vietnam’s vaccine diplomacy, fight against COVID-19 and advancement of cancer treatment and disease awareness. The company has also been recognized among Vietnam’s Top 100 Best Places to Work (2018 – 2024) with various other industry awards from BritCham, EuroCham, and government agencies.

What you’ll do

Job Description / Capsule

Lead AstraZeneca's strategic partnerships with priority accounts by acting as the single point of accountability for customer strategy, stakeholder management, and cross-functional execution. Drive commercial performance, business continuity, launch excellence, and long-term value creation through data-driven account planning, effective resource management, and trusted customer relationships.

Typical Accountabilities

(bullet point list) 

1. Strategic Customer & Stakeholder Management

• Serve as the single point of accountability for AstraZeneca's strategic partnership with assigned key accounts, ensuring alignment of customer objectives with AZ business priorities. 

• Build and sustain long-term executive-level relationships with key decision makers, influencers, procurement leaders, and healthcare associations to secure strategic access and partnership opportunities. 

• Lead senior stakeholder engagement to strengthen AZ's position as a trusted partner and support sustainable business growth. 

• Coordinate cross-functional collaboration across Medical, Marketing, Supply Chain, Commercial Excellence, and Finance to ensure seamless account execution. 

• Drive inclusion of AstraZeneca brands and solutions into customer strategic plans, clinical pathways, commercial initiatives, and organizational priorities. 

• Uphold the highest standards of ethics, compliance, and the AZ Code of Conduct to strengthen trust, credibility, and long-term partnerships. 

2. Key Account Business Planning & Performance Management

• Develop and lead comprehensive account strategies, business plans, and execution roadmaps to achieve short-, medium-, and long-term business objectives. 

• Identify, prioritize, and realize account growth opportunities through strategic partnership initiatives, portfolio expansion, and innovative customer engagement models. 

• Lead annual business planning, forecasting, investment prioritization, and resource allocation to maximize account performance and return on investment. 

• Ensure successful execution of strategic initiatives, product launches, tenders, and activation plans within assigned accounts. 

• Monitor account performance against agreed KPIs, identify risks and opportunities, and implement corrective actions to deliver business targets. 

• Develop account-based strategies across relevant therapy areas to maximize portfolio impact, market access, and customer value. 

3. Data & Analytics (DnA)

• Leverage customer, market, and business intelligence to generate actionable insights and drive fact-based decision making. 

• Analyze account performance trends, vaccination uptake, patient flow, competitive dynamics, and commercial outcomes to identify growth opportunities and mitigate risks. 

• Translate data into compelling business recommendations and strategic action plans for internal and external stakeholders. 

• Build robust account performance dashboards and reporting frameworks to monitor progress against strategic objectives and KPIs. 

• Support forecasting, opportunity assessment, scenario planning, and investment decisions through analytical rigor. 

4. Project Leadership, Negotiation & Governance

• Lead complex cross-functional projects involving strategic accounts, including partnership initiatives, launch readiness, commercial programs, and network expansion opportunities. 

• Drive project execution excellence by ensuring alignment of stakeholders, timelines, resources, deliverables, and risk mitigation plans. 

• Lead commercial negotiations with key customers to establish mutually beneficial agreements while optimizing business outcomes and compliance standards. 

• Anticipate and proactively manage business continuity risks, stakeholder challenges, and execution barriers within strategic accounts. 

• Ensure effective governance, communication, and executive visibility for critical customer initiatives and strategic partnerships. 

Education, Qualifications, Skills and Experience

Essential

• Bachelor's degree in Medicine, Pharmacy, Life Sciences, Healthcare Management, Business Administration, or a related discipline. 

• Minimum 7 years experience in various aspects of Sales or Marketing; at least 3 years experience in equivalent position in a pharmaceutical organization (preferably vaccine launch experiences). 

• Excellent negotiation skills; 

• Good business sense; 

•  The ability to motivate and lead a team; 

• Initiative and enthusiasm; 

• Good planning and organizational skills; 

• The ability to work effectively under pressure; 

•  Excellent oral and written communication skills both in English and Vietnamese. 

Desirable

• Experience managing strategic healthcare networks, vaccination centers, hospital groups, or national healthcare organizations.  

• Experience in multinational pharmaceutical or vaccine companies.  

• Successful involvement in vaccine launches, market-shaping initiatives, or large-scale partnership programs.  

• Experience working across multiple functions including Sales, Marketing, Medical Affairs, Supply Chain, and Finance.  

• Familiarity with healthcare ecosystem dynamics, procurement processes, and partnership models in Vietnam. 

Key Relationships to reach solutions

Internal (to AZ or team)

Field Force & Marketing, Finance, CE, Training 

External (to AZ)

Key opinion leaders, BOD VNVC, VNVC doctors, consultant, nurse,  medical societies, distributor

Why AstraZeneca?

Be bold and make a powerful impact: AstraZeneca is a world-leading business where standards are high and challenges complex, but also a collective where we build, support and motivate each other. This unique combination of strong expectation and empowerment invites you to improve how our markets work and make your individual mark. Here, you can follow your ambitions with full confidence. As part of a responsible, value-led business with a strong sustainability agenda, you can also help impact the future beyond business projects.

Be part of our growth journey and success story: Join the fastest growing pharmaceutical company in our markets, set up to fuel further growth. Make the most of our assets: our strong heritage, our early investment and commitment in emerging markets, and how we embrace digital and data to transform the patient journey. Go beyond your limits. Welcome failure as a chance to learn. There’s no better place to feel inspired, energised and try new things.

Learn and grow by embracing diverse opportunities: Experience an organisation where professional development is prized and nurtured. Access the tools and support you need to continuously learn. Then it’s up to each of us to step up, speak up and show what we can do. Take advantage of working in a global business with opportunities to move beyond your role and open international doors. At AstraZeneca, your future is in your own hands.

Urgently bring our leading pipeline to millions of patients in need: Seize the opportunity to help improve the lives of millions of patients, including in areas where patient needs are often unmet. Work with our transformative pipeline to help bring a variety of high-quality medicines to market – and ensure they are made easily accessible to as many patients as possible.

Be heard in a culture of local empowerment: AstraZeneca is set up for creativity. We encourage unity and ownership at a local level, with collaboration across the global organisation. We tailor how we work, adapting to our markets and healthcare systems. In our diverse community, every voice is important. Share your ideas and opinions openly. In our speak-up culture, the way we communicate with each other leads to more powerful innovation.

So, what’s next?

If you are already inspiring yourself to join our dream team, we can’t wait to hear from you.

If you are ready to bring new insights and fresh thinking to the table, Brilliant! We have one seat available, and we hope it’s yours.

If you’re curious to know more then please take initiative to recruitment.Vietnam@astrazeneca.com. We encourage your application.

Where can I find out more?

Visit our website www.astrazeneca.vn

Follow us on LinkedIn www.linkedin.com/company/astrazeneca/ and Facebook https://www.facebook.com/AstraZenecaVN

Contact us via recruitment.Vietnam@astrazeneca.com

Date Posted

24-Jul-2026

Closing Date

30-Aug-2026

AstraZeneca embraces diversity and equality of opportunity.  We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills.  We believe that the more inclusive we are, the better our work will be.  We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics.  We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.

AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorisation and employment eligibility verification requirements.