Passer au contenu principal

Senior Consultant - Integration Hub Engineer

Lieu Chennai, Tamil Nadu, Inde Job ID R-133672 Date de publication 06/19/2022

JOB TITLE :  Senior Consultant - Integration Hub Engineer


Leverage technology to impact patients and ultimately save lives

Do you have expertise in, and passion for, information technology? Would you like to apply your expertise to impact the IT strategy in a company that follows the science and turns ideas into life changing medicines? If so, AstraZeneca might be the one for you!


AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development and commercialisation of prescription medicines for some of the world’s most serious disease. But we’re more than one of the world’s leading pharmaceutical companies. At AstraZeneca we’re dedicated to being a Great Place to Work.


It’s a dynamic and results-oriented environment to work in – but that’s why we like it. There are countless opportunities to learn and grow, whether that’s exploring new technologies in hackathons, or redefining the roles and work of colleagues, forever. Shape your own path, with support all the way. Diverse minds that work cross- functionally and broadly together.


AstraZeneca IT is currently running a major transformation programme which consists of a number of workstreams working together to deliver IT- wide changes to our Operating Model, Organisation, Capabilities and ways of working, to underpin our IT2025 Strategy.

As part of new operating model, we are transitioning from an IT universe which currently consists of thousands of stand-alone applications, to a limited number of broad Enterprise Platforms, to drive re-use and commonality. Future IT products and applications will be built on these platforms demonstrating standard components, security frameworks, re-usable APIs etc. One of the first enterprise platforms to be established will be ServiceNow. We are seeking an experienced, motivated and articulate individual with experience in playing a key role in the ServiceNow engineering or Operations teams.

The Configuration Specialist will be a key member of the ServiceNow product team and is responsible for implementing platform and product solutions that are aligned to the overall platform design principles and strategy. This role forms a core part of the assigned product team, working alongside the Product Lead and other configuration specialists within the team in a highly collaborative environment. The role will be responsible for understanding functional design and translating them into ServiceNow solutions through configuration and implementation of the appropriate ServiceNow modules.

The role will help in transforming AstraZeneca’s ServiceNow landscape from a primarily IT-driven, centralized model, to a federated operating model, with key business-IT groups being able to demonstrate the platform, within established guardrails, across a wide variety of enterprise functions such as HR, Finance, Portfolio Management etc. They will work within a matrixed environment, leading, developing and engaging a hard-working team. Successful Agile, Platform-based ways of working is critical. As we expand ServiceNow as a strategic platform across the enterprise, the role will participate in delivering PoCs, assist in building business cases, set up expert teams to provide ServiceNow related expertise to the new projects /business areas.

Typical Accountabilities

  • Contribute to the overall development cycle to deliver value and successful outcomes

  • Be empowered to lead aspects (e.g., demos/training/solutions) of the overall development to deliver value and successful outcomes

  • Support and lead ways of working to ensure the execution of the configuration is delivered in a fun, positive and energetic way

  • Have an awareness of the impact of the solutions you are providing to other areas of the platform

  • Challenge the norm, transform ways of working and stimulate new ways of thinking and ensure the customer is at the heart of everything we do

  • Translate conceptual user requirements into clear, detailed functional requirements.

  • Work with business and delivery teams to prioritize requirements.

  • Help resolve competing priorities between partner groups by facilitating partner discussions, and bring up issues where appropriate.

  • Manage requirements scoping throughout the delivery process.

  • Create artifacts as appropriate, including argument documentation, scope documentation, and process flows.

  • Support delivery teams as they develop, test, and deploy solutions.

  • Review delivery team output to ensure requirements are correctly interpreted; define and implement test cases.

  • Document current processes and models to understand inefficiencies or gaps.

  • Identify and assist in prioritizing opportunities to streamline business processes.

  • Building a trusted partnership with the Product Owner and Engineers

  • Overseeing the requirements collection and assists with effort estimates, where appropriate

  • Ensures reusable Knowledge is captured as part of project & enhancement delivery

  • Key contributor on the governance of customization versus configuration across ServiceNow community

  • Contribute to the test and release automation, setting up and maintaining automated test sets, partnering with the ECS Testing team

Education, Qualifications, Skills and Experience


  • Highly organized, diligent, and an inherent ability to multi-task

  • ServiceNow Configuration experience

  • Experience determining the explicit and implicit needs and requirements of various partners.

  • Ability to quickly learn the objectives, structures, operations and policies of a new business area.

  • Strong problem resolution, negotiation, and influencing skills.

  • Demonstrated ability to engage both developers and business partners to achieve target outcomes.

  • Proven interpersonal skills and an ability to influence senior leaders and peers.

  • Demonstrated ability to communicate complex technical information in a condensed manner to various partners verbally and in writing.

  • Experience creating documentation such as argument documentation or business requirements summaries.

  • Adaptability and a willingness to learn new skills.

  • Strong presentation and communication skills


  • Degree or equivalent in computing/engineering

  • ServiceNow BA Experience

  • Biopharmaceutical industry experience


We’re a network of high-reaching self-starters who contribute to something far bigger. We enable AstraZeneca to perform at its peak by delivering premier technology and data solutions.

We’re not afraid to take ownership and run with it. Empowered with unrivalled freedom. Put simply, it’s because we make a significant impact. Everything we do matters.


Are you already envisioning yourself joining our team? Good, because we’d love to hear from you! Click the link to apply and we’ll be in touch as soon as we can.


Our Social Media, Follow AstraZeneca on LinkedIn

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorisation and employment eligibility verification requirements.

De nouvelles offres d'emploi sont disponibles.

Inscrivez vous pour être le premier à recevoir "les nouvelles offres d'emploi" ou "les offres d'emplois mises à jour".

Interessé(e) parSearch for a category and select one from the list of suggestions. Search for a location and select one from the list of suggestions. Finally, click “Add” to create your job alert.

Glassdoor logo Rated four stars on Glassdoor

Une culture d'entreprise inspirante, des missions riches, des managers qui accompagnent et soutiennent. Des opportunités de rotation rapide au sein de l'entreprise. Ils accordent de l'importance à l'inclusion et à la diversité.