Senior Analyst - Omnichannel Specialist
Job Title: Senior Analyst - Omnichannel Specialist
Career Level - D1
Introduction to Role:
Join our Global Business Services within Global Commercial Operations as an Omnichannel Specialist. In this role, you will define and coordinate the execution of high-quality Adobe Campaign programs, establish relationships with various teams, and ensure compliance with all AstraZeneca policies. This role requires independence, courage, and a focus on timely campaign delivery. You will be responsible for delivering executional excellence to assigned brands and ensuring data integrity, continuous campaign monitoring, and external compliance.
Accountabilities:
As an Omnichannel Specialist, you will document and refine campaign business requirements, develop Data Exchange Documents, coordinate and approve Systems Integrations Testing and End to End Testing, manage campaign launch timeline expectations, formulate strategies to expedite campaign delivery, influence customer journey optimization, pull through innovative ideas, communicate with Omnichannel solution owner and Strategist to anticipate needs, identify project risks and contribute to the development of options and plans to manage those risks, and run Daily Calls with the cross-functional team to keep all projects on track.
Essential Skills/Experience:
- Experience in delivering Email, Direct mail, SMS and integrated marketing projects
- Experience in Digital and Multi-Channel Marketing
- Project Management Experience
- Energetic and self-motivated
- Customer relationship management experience
- Demonstrated leadership and coordination of teams to deliver single cohesive strategy
- Marketing/Brand Management experience
- Healthcare/Pharmaceutical Experience
- Media/Advertising Agency Experience
- Cross functional experience
- Data-driven, process-oriented, and collaborative
- Critical Thinking
- Leading without Authority
- Microsoft Office Proficiency (primarily Excel)
- Solid Communication skills
- Proven Project Management Experience
- Cross-Commercial interactions
- Business Analysis
- JIRA
- Adobe Campaign
- Adobe Experience Manager / Web Analytics
When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.
At AstraZeneca, you'll be part of a team of specialists that is valued and essential to our gro
wth. We encourage entrepreneurial and innovative thinking in a creative yet rigorous environment. We are respected experts who are empowered and trusted across the enterprise. Our strength lies in our global, diverse network. We work together seamlessly to solve challenges and make a meaningful impact. We value wellbeing and flexibility. You can expect to feel at home from the moment you join.
Are you ready to make an impact? Apply now to join our team as a Senior Analyst - Omnichannel Specialist!
AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorisation and employment eligibility verification requirements.