External Operations Coordinator

Job Title: External Operations Coordinator

Career Level - D

Introduction to role

Are you ready to make a significant impact on patients' lives? As an External Operations Coordinator, you will support External Operations by applying business processes, data management, and reporting tools to track the performance of external supplier nodes within the ESM network. You will be involved in projects, continuous improvement activities, and maintaining internal systems and processes that align with AstraZeneca’s policies with third parties. You will also act as change request support, change request owner, and facilitate changes.

Accountabilities

• Generate ad-hoc reports to support internal data requests, including trending.

• Provide analysis of supplier data and reports, identifying patterns and trends to inform decision-making.

• Create, maintain, and distribute weekly, monthly, and other periodic reports using supplier data for internal and external parties.

• Collaborate with lean and data analytics teams to automate and refine reports for existing and new suppliers; adjust reporting as required by stakeholder needs.

• Support development, aggregation, and monitoring of supplier key performance indicators and identify areas for performance and process improvements.

• Accountable for maintaining EO data management in SharePoint and MS Teams in line with 5S.

• Responsible for maintaining Head of EO scorecard and functional KPIs monitoring.

• Drive improvement projects.

• Support the preparation of written project proposals, analytical reports, and presentations.

• Gather supplier data such as conflict minerals, Safety Data Sheets, and ERP packaging data.

• Manage suppliers on an interim basis across External Operations Teams (EOTs) when experience is sufficient to gain insight and experience of the Supplier Management process and driving transactional relationship and performance.

• Complete compliance requirements by data gathering and documentation (very high volume and critical to AZ ethical reputation).

• Support 3PRM owners (EOM/EOLs) for supplier base with expert knowledge on how to facilitate risk reviews on suppliers and trigger new risk assessments for onboarding.

• PSCI CAPA data tracking, visualization, and follow-up on compliance.

• Responsible for sustainability partner guide and framework, generating consistent material for sharing with suppliers, e-mail templates for notifications, etc., and gathering supplier data for Ecovadis, Ecodesk, and facilitating supplier information and discussions (in collaboration with Sustainability Lead).

Essential Skills/Experience

• 3-4 year Bachelor’s degree required in engineering, pharmacy, chemistry or related science, or business-related field.

• Experience of stakeholder management to achieve jointly agreed objectives.

• Analytical thinking and ability to manage several tasks during a limited time frame.

• Strong data management and reporting capability, good knowledge and experience using IT systems.

• Organizational skills, understanding of quality principles and GMP requirements.

• Experience of using Lean tools to solve problems.

Desirable Skills/Experience

• ESM awareness and knowledge of systems used by the function, eg SAP, Ecovardis, Veeva platform etc.

• Experience of supply chain management.

• Experience of manufacturing change management.

• Experience of implementing and managing business metrics.

• Business Process Management (BPM) experience.

When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.

At AstraZeneca, we are driven by our mission to find the best solutions for our patients. Our innovative medicines are delivered through a resilient supply chain that grows with continuous improvement. We foster a safe and positive environment where ideas are welcomed, teamwork is encouraged, and every contribution is valued. With constant new products and launches, there has never been a better time to join us in shaping the future of life-changing medicines.

Ready to make a difference? Apply now!

AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorisation and employment eligibility verification requirements.