GCS Content Delivery Manager

Do you have experience leading content production projects and collaborating with cross-functional teams to deliver high-quality omnichannel assets? Are you passionate about coordinating stakeholders, driving operational excellence, and ensuring seamless content delivery across multiple markets? If so… AstraZeneca is the place for you!

At AstraZeneca, we are seeking a GCS Content Delivery Manager to join our GCS Commercial Services team in Bogotá, Colombia. In this role, you will lead the end-to-end delivery of content production projects across Latin America, partnering with Digital Leads, Brand Teams, and global stakeholders to ensure high-quality content is delivered on time and aligned with business objectives.

As a key member of the Content & Omnichannel organization, you will play a critical role in driving the adoption of GCS Production and Creative Services, coordinating internal and external partners, and continuously improving content delivery processes that support customer-centric omnichannel engagement.

Key Responsibilities

• End-to-End Content Delivery: Lead the planning, coordination, and execution of content production projects across LatAm markets, managing timelines, priorities, deliverables, and stakeholder communications to ensure successful project delivery.

• Stakeholder Partnership: Build strong relationships with Digital Leads, Brand Leads, and Local Marketing teams to understand business needs, align service delivery, and provide strategic guidance throughout the content production lifecycle.

• Content Operations Management: Oversee the production, assembly, and delivery of digital content for AstraZeneca web portals and in-market creative studio initiatives, ensuring consistency, quality, and compliance across multiple omnichannel formats.

• Vendor & Partner Coordination: Collaborate with outsourced suppliers, global content partners, and procurement teams to optimize operational performance, maintain delivery standards, and maximize the value of external partnerships.

• Service Excellence & Continuous Improvement: Monitor service performance, delivery KPIs, and operational metrics while gathering stakeholder feedback to identify opportunities for process optimization and enhanced customer satisfaction.

• Change Management & Regional Deployment: Support the implementation and adoption of GCS Production and Creative Services across Latin America, facilitating change management initiatives and helping markets transition to new content delivery models and processes.

• Financial & Operational Oversight: Ensure accurate financial tracking for local and shared services while providing visibility into delivery volumes, service levels, and overall operational performance.

Qualifications & Experience

• Bachelor's degree in Marketing, Business Administration, Communications, or a related field.

• Minimum 3 years of experience within the pharmaceutical or healthcare industry.

• Experience in content production, marketing operations, or omnichannel content delivery.

• Strong project management, planning, and organizational skills with the ability to manage multiple priorities simultaneously.

• Excellent communication, presentation, facilitation, and stakeholder management skills.

• Experience collaborating with cross-functional and multicultural teams across regional or global organizations.

• Business English proficiency (written and spoken).

• Strong analytical mindset with the ability to monitor KPIs and drive continuous improvement.

• Experience working with external agencies, vendors, or outsourcing partners is preferred.

• Strong digital and collaborative skills: Teams, Copilot, AZChatGPT, PowerPoint, Power BI.

Preferred Qualifications

• Previous experience in local and/or global Brand Marketing.

• Digital Marketing experience.

• Experience managing financial performance and operational budgets.

• Previous experience within GCS or similar Marketing Operations organizations.

• Familiarity with content management, creative production, and omnichannel marketing ecosystems.

Why AstraZeneca?

At AstraZeneca, we are transforming the way we create and deliver customer experiences through innovative content solutions and world-class marketing operations. As part of our GBS Commercial Services team, you will collaborate with talented professionals across the globe, contribute to meaningful projects that impact patients' lives, and grow your career in an inclusive, dynamic, and continuously evolving environment.

If you're excited about delivering operational excellence, building strong partnerships, and shaping the future of content delivery across Latin America, we'd love to hear from you.

Date Posted

03-jul-2026

Closing Date

13-jul-2026

AstraZeneca embraces diversity and equality of opportunity.  We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills.  We believe that the more inclusive we are, the better our work will be.  We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics.  We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.

AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorisation and employment eligibility verification requirements.