Team Lead – Business Support Team

Are you ready to lead a dynamic administrative team that spans across the UK, Warsaw, and Barcelona? Our team plays a crucial role in ensuring smooth operations and delivering outstanding support to stakeholders throughout the organization. We are looking for a dedicated and driven individual to join us as a Team Lead, focusing on the development and well-being of our administrative team, optimizing processes, and ensuring excellence in service provision.

Accountabilities:

As the Team Lead, you will be responsible for managing and supporting the business support team. You will conduct regular check-ins to assess workload, provide guidance on stakeholder management, and mentor team members to address skills gaps. Establishing SMART goals and facilitating quarterly reviews will be key to supporting performance and professional growth. You will also manage recruitment and onboarding processes.

Collaboration is essential in this role. You will work closely with the North America Business Support Team Lead to evaluate algorithms, ensure optimal service provision, and assess team member allocation. Identifying opportunities for ongoing education and development of team members will be a priority, along with continuously seeking ways to streamline processes as we enter a new phase for the business support team.

Stakeholder support is another critical aspect of this role. You will provide administrative support to 2-3 senior stakeholders, executing tasks with efficiency and professionalism. Maintaining close relationships with stakeholders to understand their business needs and deploying the right resources will be vital. You will rebalance administrators' workloads and priorities as needed.

Essential Skills/Experience:

· Proven experience in a leadership role, ideally within an administrative or similar environment.
· Strong stakeholder management skills with the ability to build and maintain professional relationships.
· Excellent organizational and communication skills.
· Ability to work collaboratively across different geographies and cultures.
· Strategic thinker with a focus on team development and service optimization.
· Familiarity with algorithms is an advantage.

When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.

At AstraZeneca, we are driven by courage, curiosity, and collaboration. Our commitment to pioneering new science and breaking boundaries is evident in our ambitious pipeline. With multiple indications and high-quality molecules at all stages of development, we continue to push forward, fusing cutting-edge science with the latest technology to achieve breakthroughs. Empowered to lead at every level, our team makes bold decisions driven by patient outcomes. Join us in our mission to eliminate cancer as a cause of death and improve the lives of millions.

Ready to make an impact? Apply now and become part of our innovative journey!

Date Posted

20-ago-2025

Closing Date

09-sept-2025

AstraZeneca embraces diversity and equality of opportunity.  We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills.  We believe that the more inclusive we are, the better our work will be.  We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics.  We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.

AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorisation and employment eligibility verification requirements.