Contract Operations Coordinator

Contract Operations Coordinator

Lisbon, Portugal

Close date: 11th June 2024

About the role
Join our dynamic team as a Contract Operations Coordinator, a key role within the E3S team of the GBS unit. This position is pivotal in leading and ensuring accurate and compliant processing of contracting requests in accordance with policies, procedures, regulations, and transparency/disclosure reporting requirements. The role also provides payment support related to management of associated payments when required. A successful candidate will have a project management mentality with a focus on responsiveness, partnering to conduct operational tasks to ensure accuracy and completeness of requirements and will provide guidance to partners (customers), management, and peers. 

Accountabilities
As a Contract Operations Coordinator, you will be responsible for reviewing and ensuring the completeness of incoming External Expert/Patient engagement applications and requests. You will coordinate the triaging of these requests to the appropriate reviewer and business area, offering guidance to guarantee the acquisition and retention of required approvals. You will perform preliminary reviews to safeguard against contracting with any individual or entity that is debarred, excluded, or restricted for any reason from doing business with the organization. You will ensure the timely receipt of executed letters of agreement (LOA) and contracts in accordance with service level agreements before the program start date. Coordinating provider requests for changes to LOAs/contracts is another key responsibility. You will be accountable for collecting data elements to ensure adherence to physician payment reporting requirements for Open Payments, EFPIA, and other state and country regulations. This accountability extends to ensuring accurate and timely requests for required payment information by facilitating the timely receipt of necessary documents and collaborating with the payment team.

Essential Skills/Experience:
- Bachelor’s degree
- Strong technical/systems experience and skills (e.g., iBuy, Coupa, SAP, Excel, SharePoint, etc.)
- Ability to quickly learn and work within AZ administrative tools and multiple processes
- Ability to handle multiple priorities and adjust workload as business needs require
- Demonstrated ability to project manage and organize each activity by working with and managing customers
- Demonstrated ability to lead budget owners through the contracting process and follow standard operating procedures and working instructions
- Understanding of SAP and purchase to pay systems/processes, procurement
- Demonstrated strong attention to detail and strong organizational skills
- Capable of working independently
- Excellent written and verbal communications skills (English is the corporate language)
- Experience working with cross-functional teams and demonstrated ability to partner effectively with others
- High ethical standards, honest, operating with absolute discretion

Desirable Skills/Experience:
- Demonstrated experience in a similar role or demonstrated ability to manage simple to complex projects/contracts
- Prior experience in the biopharmaceutical industry (Sales, Marketing, Research & Development, Compliance, Legal, Procurement) or a consulting firm working with pharmaceutical clients
- Familiarity with the technical and functional elements of requirements including but not limited to compliance, legislation (e.g., Physician Payment Sunshine Act, EFPIA), data sources/quality, and reporting
- Experience with compliance, finance, auditing, quality assurance/control, SOX and/or risk management  
- Global / cross-cultural experience

When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That’s why we work, on average, a minimum of three days per week from the office. But that doesn't mean we’re not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.

Why AstraZeneca?
Join a team that supports the delivery of life-changing medicines for patients by enabling the rest of the business to run effectively and harness our transformative science. We're on a journey of growth and evolution to find better ways to translate value for the business and our patients. As a multi-cultural team, we are a winning combination of deep process knowledge, business acumen, and hard work. We always go the extra mile for the collective good of the team. And with a deep personal connection to our patients, there's nowhere we'd rather be. Be proud to work at a leading business where your contribution benefits the lives of patients across the world.

Ready to make a difference? Apply today and join us in our mission to create better health for a better world!

AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorisation and employment eligibility verification requirements.