VEEVA Suggestions Configuration Associate

Job Title: Veeva Configuration Specialist

Career Level : C2

Introduction to role

Are you ready to translate market requirements into impactful tools? As a Veeva Configuration Specialist, you will configure Veeva Suggestions, Rep Survey, and the HCP360 Rep Dashboard using cutting-edge tools like the Veeva Self Service Tool and Omni Journey Mapper (OJM). You'll also identify and raise issues or improvement opportunities to ensure seamless operations.

Accountabilities

• Configure VEEVA Suggestions, Rep Survey, and the HCP360 Rep Dashboard in accordance with Business Requirements.
• Translate market requirements for Veeva Suggestions, Rep Survey, and the HCP360 Rep Dashboard into relevant tools.
• Collaborate with Solution Owners and market resources to resolve outstanding requirement questions.
• Verify data flow from the Omni Data Activation Tool (ODAT) to the Omni Journey Mapper (OJM) tool for the HCP360 Rep Dashboard.
• Coordinate testing activities across various channels as needed.
• Design and develop testing and maintenance procedures and activities.
• Implement standards, procedures, and guidelines to ensure quality and efficient delivery, following established methodologies.
• Identify bottlenecks/bugs and devise solutions to mitigate them.
• Clearly articulate and demonstrate value propositions to customers through consulting services engagements.
• Take ownership of issues from delivery to resolution or customer concern.
• Absorb technical information and communicate clearly to varied audiences.
• Ensure applications are monitored and consistently deliver high levels of availability and performance.
• Proactively identify and report service improvements.
• Articulate business requirements into practical solutions and analyze automation candidates.

Essential Skills/Experience

• 3 to 5 years of experience in campaign development using Adobe Campaign/Neolane or VEEVA
• Experience in gathering and documenting requirements for marketing applications
• Full life cycle implementation experience using various SDLC methodologies
• Excellent communication skills in both verbal and written English
• Strong customer service focus
• Engaging and friendly personality
• Collaborative, flexible, and a great teammate

Desirable Skills/Experience

• Experience with marketing campaign design and implementation and/or with brand teams completing promotions or campaigns
• Experience with technologies and processes for content management systems, digital asset management software, web content management
• Experience with technologies and processes for mobile and social media technologies, solutions, and strategies
• Experience with marketing customer data models

When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace, and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.

At AstraZeneca, you'll be part of a distributed team that drives excellence and breakthroughs. Here, you can apply your skills to genuinely impact patients' lives. Embrace varied opportunities in a globally connected team, work on intellectually stimulating challenges, and gain transferable skills. We're invested in supporting your development with access to great tools, hard-working people to learn from, and the opportunity to experience multiple careers. You'll be rewarded for your progression and contribution to the business.

Ready to make a difference? Apply now!

AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorisation and employment eligibility verification requirements.